Applies to: Microsoft Store on Windows Last updated: September 18, 2026
Open the Store > Library and see whether the item is paused or waiting. Resume it.
Confirm you are online and that the drive has room for the install.
Sign out of the Store from your account picture and sign in again.
If the progress never moves, open Settings > System > System components or Installed apps, find Microsoft Store, and choose Advanced options > Reset. You will need to sign in again.